Privacy Policy

AlQuranClasses ("we," "us," "our") operates AlQuranClasses.com and related services. We are a brand of ITGenerations Inc., Ontario, Canada. This Privacy Policy explains how we collect, use, store, share, and protect personal information. By using our services, you agree to this Privacy Policy.

This policy covers all users of our services. For information specific to how we protect children under 13 in compliance with COPPA, please also read our Children's Privacy Notice.

Information we collect

Depending on how you use our services, we may collect:

• Contact details you provide — name, email, phone — when you book a trial, enroll, or contact us.
• Student details needed to deliver classes, including age (if provided), attendance records, class participation details, learning progress, and teacher notes.
• Payment information, processed securely by third-party providers (we do not store full card numbers).
• Session activity logs and basic technical data such as browser type and usage, via cookies and similar technologies.

We collect only the minimum information necessary to provide our educational services. We do not collect Social Security numbers, government identification numbers, biometric data, precise geolocation tracking, or unnecessary sensitive personal information.

How we use your information

We use your information only to:

• Schedule and deliver your classes and assign a suitable teacher
• Track educational progress and maintain attendance records
• Process payments and manage your subscription
• Provide feedback to parents and respond to your enquiries
• Improve instructional quality and keep the platform secure

We do not sell, rent, or trade personal information. We do not use personal information for behavioral advertising.

Cookies

We use cookies for essential site functions and, with your consent, for preferences, statistics, and marketing. You can manage your choices through the consent banner or your browser settings.

Disclosure to service providers

To operate our services, we may share limited information with trusted third-party providers such as:

• Video conferencing platforms
• Payment processors (Stripe, PayPal)
• Hosting providers
• Customer support systems

These providers are contractually required to protect personal information and use it only for service delivery purposes. We do not authorize third parties to use data for their own marketing purposes.

Payment processing

Payments are handled by PCI-compliant providers including Stripe and PayPal. Your card details are processed by them directly under their own security standards. We do not store customer credit card information.

Session monitoring & recording

Online Quran classes may be recorded for quality assurance, safety and dispute resolution, and teacher training. Recordings are securely stored and not publicly shared. Unauthorized recording by users is prohibited.

Data security measures

We implement administrative, technical, and physical safeguards, including secure hosting environments, restricted system access, encrypted communications, and PCI-compliant third-party payment processing. However, no online platform can guarantee absolute security.

Data retention

We retain personal information only as long as necessary to provide educational services, maintain financial and legal records, resolve disputes, and comply with legal obligations. Inactive accounts may be anonymized or deleted in accordance with applicable law.

Your rights

You may request to review the personal information we have collected, request correction of inaccurate information, request deletion, withdraw consent for continued data processing, and refuse future collection or use. To exercise these rights, email support@alquranclasses.com. We may require identity verification before fulfilling requests.

International processing

AlQuranClasses serves families in the United States, Canada, Europe, and Australia. Information may be processed in Canada or other jurisdictions where our service providers operate. Appropriate safeguards are applied where required by law.

Contact information

Privacy Officer
AlQuranClasses
c/o ITGenerations Inc.
Mississauga, Ontario, Canada

Email: support@alquranclasses.com