Frequently asked questions
Your questions about online Quran classes, answered.
We believe learning the Quran should be easy to access, simple to understand, and spiritually rewarding — at any age, from anywhere. Here are answers to what families ask us most.

Getting started
Do you offer a free trial class? +
Yes. New students get one free 30-minute trial class with a qualified teacher. During the trial, the teacher assesses your level and advises which course suits you best. No credit card is required to book.
I'm not sure which course I need. Can you help? +
Absolutely. If you're unsure, a course advisor will arrange a free trial lesson with a suitable teacher at a convenient time. Based on the teacher's assessment, they'll recommend the right course. If you or your child are new to Arabic reading, the Noorani Qaida is the ideal starting point.
What do I need to attend a class? +
Just an internet connection and a headset. Classes are held in interactive, easy-to-use online software, and we provide lesson recordings so you can revise afterward.
Teachers & classes
Do you have female Quran teachers? +
Yes. We provide qualified female teachers for sisters, and classes are held in complete segregation. Our aim is a comfortable, respectful learning environment for women and young girls.
Are your teachers qualified? +
Our teachers are highly experienced in teaching Arabic and Tajweed, and are vetted for Quranic knowledge, teaching ability, and spiritual character. Many are certified from renowned institutions and trained in online teaching methods.
Are classes one-on-one? +
Yes. Every class is private, one teacher and one student, so lessons move at your pace with feedback meant only for you.
Courses
What courses do you offer? +
We offer Noorani Qaida, Quran Reading with Tajweed, Hifz (memorization) with Tarteel, Quran Recitation, Arabic Language, and Islamic Studies for kids. Custom courses are available too.
Can both children and adults learn? +
Yes. We teach all ages — children, women, and men — with courses and teaching styles tailored to each learner.
Scheduling & fees
How flexible is the scheduling? +
Very. Classes are scheduled around your time zone, including evenings and weekends, so they fit busy family routines in the US, Canada, UK, and Australia.
How much do classes cost? +
Fees depend on the course and the number of weekly classes. See our Fees page for current plans, and read the refund policy before enrolling. Need-based support may be available — just ask.
What is your refund policy? +
In short: a full refund before classes start, and a prorated refund of unused tuition after they begin (the enrolment portion is non-refundable). Requests must be made in writing within 30 days. Full details are on the Refund Policy page.
Courses & learning
How do I know which level is right for my child? +
During the free trial class, your teacher evaluates your child's current level in Arabic reading and Tajweed. Based on that assessment, we recommend the right program — such as Noorani Qaida, Quran reading, Tajweed, or Hifz — so your child starts exactly where they need to.
How are classes conducted? +
Classes are delivered live in a secure online classroom. Each student receives one-to-one attention from their assigned teacher, who guides the lesson, corrects pronunciation in real time, and tracks progress.
What happens if my child misses a class? +
Makeup classes may be requested according to our makeup policy. Advance notice is required. Please refer to our Fees & Refund Policy for full details on rescheduling.
Do you provide progress updates? +
Yes. Parents receive regular feedback on attendance, pronunciation improvement, lesson completion, and overall progress, so you always know how your child is doing.
Do you offer certificates? +
Yes. Completion certificates are available for our programs, recognising each student's achievement as they complete a course.
Fees & billing
How does the monthly plan work? +
Our classes operate on a simple monthly subscription model. Tuition covers your live one-to-one sessions with a qualified Quran teacher, scheduling support, and progress tracking. You choose the number of weekly classes that suits you.
Which payment methods do you accept? +
We accept secure payments through trusted third-party processors such as PayPal and Stripe, along with other standard payment options. Your payment details are handled securely and never stored by us directly.
Are there charges for rescheduling? +
Administrative fees may apply depending on the notice period. Please review our Fees & Refund Policy for complete information on rescheduling and makeup classes.
How do I submit a refund request? +
Refund requests must be submitted in writing to refund@alquranclasses.com. Please include the student's full name, course title, and account email. Refunds are processed according to our official Refund Policy.
Free trial class
How do I request a trial class? +
You can request a trial through our online registration form. Our team will then contact you to confirm a time that works for you and match you with a suitable teacher.
How many trial classes are offered? +
Typically, one free 30-minute trial class is available per new student — enough to meet the teacher, assess your level, and experience how our classes work.
Why start with a trial? +
The free trial lets you meet the teacher, evaluate pronunciation correction, see your child's comfort level, receive a level assessment, and ask questions directly — with no obligation to continue.
Safety & privacy
Is my child's information secure? +
Yes. Children cannot register independently — all enrolments are completed by parents or legal guardians. We follow strict privacy standards and secure data-handling practices to protect every family's information.
Are classes recorded? +
Classes may be recorded for quality assurance, teacher training, and lesson revision. Recordings are securely stored and are not publicly shared. Lesson recordings can also be made available to help students revise.
Still have a question?
Our team is here 7 days a week — or just try a class for free.
Start your free trial Prefer to talk first? Contact us by phone, email, or WhatsApp.