Course fees & payment terms
Each course page shows its own fee clearly. A few things that always apply:
- Full payment is due before your first class begins.
- Registration is complete only once payment is received, or official employer authorisation is provided.
- You're responsible for any required materials, unless the course page says otherwise.
Accepted payment methods
- PayPal
- Stripe
- Recurring bank deposits
- Other standard online payment processors
Refunds
Your refund depends on one thing: whether classes have started yet.
Send a written withdrawal request before your course start date and you receive a full refund of all fees — including the 20% enrolment fee.
The 20% enrolment fee is kept. The 80% tuition portion is refunded in proportion to your unused sessions.
Processing time: 2–4 weeks from the date we receive a complete request.
Subscriptions & cancellations
- Give 30 days' written notice before your next billing date to cancel.
- Without 30 days' notice, the upcoming billing cycle is charged in full.
- Once a billing cycle has begun, that active period isn't refunded or credited.
See Definitions for what counts as a billing cycle and written notice.
Breaks, rescheduling & plan changes
| Request | What to know | Fee |
|---|---|---|
| Taking a break | Submit at least one business week ahead. Approval depends on teacher availability. | Free |
| Rescheduling | Teacher and time slot can't be guaranteed afterward. | $25 |
| Course or schedule change | Applies per update to your course or schedule. | $15 |
Make-up classes
Request a make-up at least one day in advance — same-day requests aren't accepted.
- First 2 make-ups: free.
- 1 additional make-up: $5 — for a maximum of 3 per cycle.
- Make-ups must be used within the same billing cycle and don't carry forward.
- Classes missed without notice aren't eligible, except in exceptional circumstances.
Attendance & missed classes
Your subscription pays to reserve a teacher and a recurring time slot for your student — not per class attended. Please read this carefully:
- If a student stops attending, attends late, or skips sessions, no refund or credit is issued for those classes.
- Your subscription keeps billing as normal until you cancel. To stop charges, the account holder must request cancellation before the next renewal, following the 30-day notice terms above.
- AlQuranClasses is not responsible for classes missed by the student. The reserved slot and teacher are held for you whether or not the student joins.
Trial classes & gift payments
New customers get one free 30-minute trial class. Existing customers, or anyone switching teachers or programs, pay standard fees for additional trial-style sessions.
Direct gifts to teachers aren't encouraged. Any gift processed through our accounting system is non-refundable.
How to request a refund or change a plan
Both refunds and cancellations are handled the same way: send a written request that includes the details below. Refund eligibility is determined from your request date and the course start date.
- Student's full name (who attends class)
- Account holder's full name (who pays)
- Account holder's payment email
- Course title
Processed within 2–4 weeks of a complete request.
Definitions
| Subscription start date | The date your first paid billing cycle begins. |
| Billing cycle | The recurring monthly period tied to your subscription. |
| Written notice | An email to refund@alquranclasses.com, or a support ticket through our Help Center. |
| Student | The person attending the classes. |
| Account holder | The person responsible for payment. |
Questions about fees or billing?
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